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What is a DME / ECU?
Store credit for USED Programming Service items
If you haven't started your return request, please follow these simple steps below:
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Please visit our Return Center to open a claim. |
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Enter your 8 digit Order# and the email address associated with the order number. |
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Once complete, you will receive an email confirmation that your return is pending approval. |
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Once approved, you will get your UPS return label by email and your new open claim invoice. please follow payment and shipping instructions. |
Store credit for USED Programming Service items:
If you have purchased our used programming service and feel like this did not solve your problem, or still have the same fault codes, or you feel you have been mis-diagnosed by your local dealer, don't worry, we still have you covered! You will be eligible for a full store credit. A store credit will be voided if you have used an exchange or a credit previously to the same order. If a store credit for programming service was claimed, there will be $99 deductible fee plus shipping costs on the customer.
Shipping under warranty:
RPM MOTORSPORT LTD. does not cover shipping under any circumstances. A total of $60 shipping fee is always applied for Exchanges / Returns / Store credit / Warranties.